Operations management / Michael A. Lewis and Christos Vasilakis.
Material type:
TextSeries: Cambridge elements | Cambridge elements. Elements of improving quality and safety in healthcare.Publisher: Cambridge : Cambridge University Press, 2026Description: 1 online resource (26 pages) : illustrations (black and white), digital, PDF file(s)Content type: - text
- still image
- computer
- online resource
- 9781009325868
- 362.1068 23
- RA971.3 .L4 2026
At foot of title: THIS.Institute ; The Health Foundation.
Includes bibliographical references and index.
Operations management has an important role in improving healthcare. Some of its core concepts and tools, such as Lean and statistical process control, have their own Elements in this series. In this book, the authors offer an overview of three major topics in healthcare operations management: capacity and demand, focus, and people and process. They demonstrate how queuing theory reveals counterintuitive insights about capacity utilisation and waiting times, examine how strategic focus can achieve significant productivity gains while creating potential inequities, and explore why process improvements must account for human behaviours like multitasking and workarounds.
Specialized.
WARNING - Flashing hazard
Latest accessibility assessment date: 20251029
Description based on online resource; title from PDF title page (viewed on February 16, 2026).
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