Operations management /
Lewis, Michael A. (Professor of management),
Operations management / Michael A. Lewis and Christos Vasilakis. - 1 online resource (26 pages) : illustrations (black and white), digital, PDF file(s). - Cambridge elements. Elements of improving quality and safety in healthcare, 2754-2912 . - Cambridge elements. Cambridge elements. Elements of improving quality and safety in healthcare. .
At foot of title: THIS.Institute ; The Health Foundation.
Includes bibliographical references and index.
Operations management has an important role in improving healthcare. Some of its core concepts and tools, such as Lean and statistical process control, have their own Elements in this series. In this book, the authors offer an overview of three major topics in healthcare operations management: capacity and demand, focus, and people and process. They demonstrate how queuing theory reveals counterintuitive insights about capacity utilisation and waiting times, examine how strategic focus can achieve significant productivity gains while creating potential inequities, and explore why process improvements must account for human behaviours like multitasking and workarounds.
Specialized.
9781009325868 No price No price
10.1017/9781009325868 doi
Health services administration.
Organizational effectiveness.
RA971.3 / .L4 2026
362.1068
Operations management / Michael A. Lewis and Christos Vasilakis. - 1 online resource (26 pages) : illustrations (black and white), digital, PDF file(s). - Cambridge elements. Elements of improving quality and safety in healthcare, 2754-2912 . - Cambridge elements. Cambridge elements. Elements of improving quality and safety in healthcare. .
At foot of title: THIS.Institute ; The Health Foundation.
Includes bibliographical references and index.
Operations management has an important role in improving healthcare. Some of its core concepts and tools, such as Lean and statistical process control, have their own Elements in this series. In this book, the authors offer an overview of three major topics in healthcare operations management: capacity and demand, focus, and people and process. They demonstrate how queuing theory reveals counterintuitive insights about capacity utilisation and waiting times, examine how strategic focus can achieve significant productivity gains while creating potential inequities, and explore why process improvements must account for human behaviours like multitasking and workarounds.
Specialized.
9781009325868 No price No price
10.1017/9781009325868 doi
Health services administration.
Organizational effectiveness.
RA971.3 / .L4 2026
362.1068