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Emotions at work : normative control, organizations, and culture in Japan and America / Aviad E. Raz.

By: Material type: TextSeries: Harvard East Asian Monographs ; 213. | Harvard University Asia Center E-Book Collection, ISBN: 9789004407077Publisher: Boston : Harvard University Asia Center, 2002Distributor: Leiden; Boston : BRILL, 2002Description: 1 online resourceContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781684173730
  • 9780674008588
Other title:
  • Normative Control, Organizations, and Culture in Japan and America
Subject(s): Additional physical formats: Print version:: Emotions at Work: Normative Control, Organizations, and Culture in Japan and America.DDC classification:
  • 158.7 21
LOC classification:
  • HF5548.8 .R293 2002
Online resources:
Contents:
Preliminary Material -- Introduction -- Design, Devotion, and Defiance: The Study of Organizational Cultures in Japan and America -- Emotional Genesis: Enterprise Unionism in Ideology and Practice -- Normative Control in Blue-Collar Workplace Cultures -- Office Rules: The World of the Salaryman and the Office Lady -- Part-time Service Work and the Consummation of Emotion Management -- The End of the Road? -- Works Cited -- Index -- Harvard East Asian Monographs.
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Includes bibliographical references and index.

Preliminary Material -- Introduction -- Design, Devotion, and Defiance: The Study of Organizational Cultures in Japan and America -- Emotional Genesis: Enterprise Unionism in Ideology and Practice -- Normative Control in Blue-Collar Workplace Cultures -- Office Rules: The World of the Salaryman and the Office Lady -- Part-time Service Work and the Consummation of Emotion Management -- The End of the Road? -- Works Cited -- Index -- Harvard East Asian Monographs.

Description based on print version record.

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