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Emotions at work : normative control, organizations, and culture in Japan and America /

Raz, Aviad E., 1968-

Emotions at work : normative control, organizations, and culture in Japan and America / Normative Control, Organizations, and Culture in Japan and America Aviad E. Raz. - 1 online resource. - Harvard East Asian Monographs ; 213 Harvard University Asia Center E-Book Collection, ISBN: 9789004407077 . - Harvard East Asian Monographs ; 213. Harvard University Asia Center E-Book Collection, ISBN: 9789004407077. .

Includes bibliographical references and index.

Preliminary Material -- Introduction -- Design, Devotion, and Defiance: The Study of Organizational Cultures in Japan and America -- Emotional Genesis: Enterprise Unionism in Ideology and Practice -- Normative Control in Blue-Collar Workplace Cultures -- Office Rules: The World of the Salaryman and the Office Lady -- Part-time Service Work and the Consummation of Emotion Management -- The End of the Road? -- Works Cited -- Index -- Harvard East Asian Monographs.

9781684173730 9780674008588

10.1163/9781684173730 DOI

2001051968


Corporate culture--Cross-cultural studies.
Emotions--Cross-cultural studies.
Psychology, Industrial--Cross-cultural studies.

HF5548.8 / .R293 2002

158.7