TY  - BOOK
AU  - Raz,Aviad E.
TI  - Emotions at work: normative control, organizations, and culture in Japan and America 
T2  - Harvard East Asian Monographs
SN  - 9781684173730
AV  - HF5548.8 .R293 2002
U1  - 158.7 21
PY  - 2002///
CY  - Boston
PB  - Harvard University Asia Center
KW  - Corporate culture
KW  - Cross-cultural studies
KW  - Emotions
KW  - Psychology, Industrial
N1  - Includes bibliographical references and index; Preliminary Material -- Introduction -- Design, Devotion, and Defiance: The Study of Organizational Cultures in Japan and America -- Emotional Genesis: Enterprise Unionism in Ideology and Practice -- Normative Control in Blue-Collar Workplace Cultures -- Office Rules: The World of the Salaryman and the Office Lady -- Part-time Service Work and the Consummation of Emotion Management -- The End of the Road? -- Works Cited -- Index -- Harvard East Asian Monographs
UR  - http://dx.doi.org/10.1163/9781684173730
ER  -