Includes bibliographical references and index.

Acknowledgements -- List of Figures and Tables -- About the Authors -- 1 Our Approach to Institutional Management in Higher Education -- 1 Institutional Structure: The MARS Model -- 2 Getting to Know Your Institution -- 1 The Role of the Institutional Leader -- 2 Charters, Statutes and Institutional Management Levels -- 3 Environmental Scanning -- 4 Defijining Your Institution -- 3 Academic Activities -- 1 Academic Freedom -- 2 Teaching and Learning -- 3 Research -- 4 Designing Your Research Activities -- 5 Monitoring Your Research Activities -- 6 Supporting Your Research Activities -- 7 External Engagement -- 8 Designing Your External Engagement Activities -- 9 Developing External Engagement Activities -- 10 Monitoring Your External Engagement Activities -- 11 Supporting Your External Engagement Activities -- 12 Internationalisation -- 13 Reflections -- 4 Support Activities -- 1 Student Support Services -- 2 Learning Resources -- 3 Promotional Activities -- 4 Quality Assurance and Enhancement -- 5 Internal and External Quality Assurance -- 6 Infrastructure: The Institutional Quality Assurance Offfijice -- 7 Reflections -- 5 Resource Management -- 1 Finance -- 2 Human Resources -- 3 Job Descriptions -- 4 Appraisal Systems -- 5 Promoting Your Stafff -- 6 Leadership Development and Succession Planning -- 7 Institutional Estate Management -- 8 Reflections -- 6 Developing and Drafting your Strategic Plan -- 1 The Structure of Strategic Plans -- 2 How Should the SWOT Be Structured? -- 3 SWOT Questions -- 4 Distributing the SWOT -- 5 SWOT Analysis and Allocating Issues into the Strategic Plan -- 7 The Challenge of Implementation: Using Management Tools Effectively -- 1 Renewing Structures -- 2 Institutional Meeting Calendars -- 3 Managing Risk, Business Continuity Plans and Responding to a Crisis -- 4 Process Mapping -- 5 Meetings, Meetings, Fruitful Meetings -- 6 Reflections -- 8 Thinking Back, Moving Forward -- Glossary -- Further Reading -- Index.

Institutional leadership in higher education today requires the management of academic, financial and human resources to deliver teaching, research, external engagement, IT, student support, quality assurance, and estate management activities at levels ranging from local to global. This requires the development and deployment of subject expertise, diplomacy as well as a whole range of practical and technical skills. It can be difficult to balance the strategic needs of the institution with its practical, day-to-day management. Drawing on more than 60 years of higher education experience around the world, the authors set out the fundamental elements of all higher education institutions and place them in a practical framework to enable leaders to understand their institutions more clearly, and develop appropriate responses to the unique issues that arise in each. Accessible, insightful, comprehensive and universally applicable, An Illustrated Guide to Managing Institutions of Higher Education draws on numerous real-world examples and offers practical exercises to enable institutional leaders to understand how their institutions actually work, to develop appropriate responses to the issues that confront them and to manage their institutions more effectively.

Description based on print version record.